Privacy Policy

Select Claims

Effective Date: 3rd January 2026

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1. Introduction

Select Claims (“we”, “us”, “our”) is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you:

• Visit our website

• Submit an enquiry

• Use our services

• Communicate with us

We process personal data in accordance with:

• The UK General Data Protection Regulation (UK GDPR)

• The Data Protection Act 2018

• The Privacy and Electronic Communications Regulations (PECR)

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2. Who We Are

Select Claims is a claims management company and client introduction service operating within the United Kingdom.

For the purposes of data protection legislation, Select Claims acts as a Data Controller in relation to the personal data you provide.

For any data protection queries, please contact:

Email: admin@selectclaims.co.uk

Address: 44 Oldham Road, Ancoats, Manchester, M4 5EE

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3. The Information We Collect

We may collect and process the following categories of personal data:

Identity Information

• Full name

• Date of birth

Contact Information

• Email address

• Telephone number

• Postal address

Claim Information

• Details relating to your potential claim

• University, lender, accommodation provider or other relevant organisation

• Financial information relevant to your claim

Technical Information

• IP address

• Device type

• Browser type

• Website usage data via cookies

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4. How We Collect Your Information

We collect information:

• Directly from you via enquiry forms or sign-up forms

• Through email, telephone or written correspondence

• Via website cookies and analytics tools

• Through partner or introducer channels where you have consented

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5. How We Use Your Information

We use your personal data to:

• Assess your eligibility for a potential claim

• Contact you regarding your enquiry

• Provide updates about your case

• Introduce you to an appropriate legal representative where necessary

• Comply with legal and regulatory obligations

• Improve our website and services

Our lawful bases for processing include:

• Consent

• Performance of a contract

• Legitimate interests

• Legal obligation

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6. Sharing Your Information

We treat your personal information with strict confidentiality.

We will only ever pass your information to an SRA-regulated solicitors firm for the purpose of pursuing your claim where it is necessary to do so.

We do not sell your data to third parties.

We may share data with:

• An SRA-regulated law firm for the purpose of assessing and pursuing your claim

• Professional advisers (e.g. compliance consultants) where required

• Regulatory authorities where legally obligated

Any third party we share data with will be required to process it lawfully and securely.

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7. Data Retention

We retain personal data only for as long as necessary to:

• Fulfil the purpose for which it was collected

• Comply with legal or regulatory requirements

• Resolve disputes

Where no claim proceeds, your data may be retained for a limited period for compliance and audit purposes.

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8. Data Security

We implement appropriate technical and organisational measures to protect your personal data, including:

• Secure servers

• Restricted access controls

• Encrypted communications where appropriate

• Secure data storage systems

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9. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request erasure (right to be forgotten)

• Restrict processing

• Object to processing

• Request data portability

• Withdraw consent at any time (where processing is based on consent)

To exercise your rights, please contact us at admin@selectclaims.co.uk

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):  ZA094833 

Information Commissioner’s Office

www.ico.org.uk

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10. Cookies

Our website may use cookies to enhance user experience and analyse traffic.

You can control cookie settings through your browser.

A separate Cookie Policy may be provided.

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11. International Transfers

We do not routinely transfer personal data outside the United Kingdom.

If this becomes necessary, appropriate safeguards will be implemented in accordance with UK GDPR.

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12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be published on our website with an updated revision date.

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13. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Select Claims

Email: admin@selectclaims.co.uk

Address:  254 Bradford Road, Manchester, M40 7BT